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By engaging with jdventure for IT services, the client agrees to be bound by these Terms and Conditions. These terms govern all services provided by us unless otherwise stated in a separate written agreement.
Jdventure provides IT services including but not limited to:
Additional or custom services will be defined and agreed upon in writing before commencement.
Service hours are 9am - 5pm Monday - Friday, 12pm - 6pm on Saturday and Sunday. Emergency or after-hours support may be available upon request at an additional cost.
Appointments must be scheduled in advance. We reserve the right to charge a cancellation fee for appointments canceled with less than 24 hours' notice.
Clients agree to pay all fees as outlined in their service quote or invoice. Payment is due upon service completion unless otherwise stated.
The client agrees to:
We are not responsible for data loss if no backup service was purchased.
We treat all client data and information as confidential. We will not share, sell, or disclose client information to third parties unless required by law.
We may recommend or resell third-party software or hardware. Warranties and support for these products are the responsibility of the third-party manufacturer.
Either party may terminate ongoing services with written notice. Any outstanding fees for services rendered up to the date of termination must be paid by the client.
[Your Business Name] may update these Terms at any time. Updated terms will be posted on our website or provided in writing. Continued use of our services constitutes acceptance of the revised Terms.
These Terms and Conditions are governed by the laws of the state of Georgia. Any disputes will be resolved in the appropriate courts of that jurisdiction.
We strive to deliver high-quality IT services, including but not limited to technical support, system configuration, cybersecurity, and network setup. If you are not satisfied with the outcome of a service, please contact us within 7 days of service completion.
Refunds may be issued under the following conditions:
Note: Refunds will not be provided for:
The following services are non-refundable:
To request a refund, contact us at kdadsi@jdventure.net with:
We will review and respond to your request within 3–5 business days.
If approved, refunds will be processed to the original method of payment within 7–10 business days. You will receive a confirmation once the refund has been issued.